LITERACY COUNCIL OF SOUTH SIMCOE POSITION DESCRIPTION
MANAGER OF PROGRAM DEVELOPMENT
REPORTS TO: Manager of Training and Development
Position Status: Permanent Part-time
Pay Method: Hourly
Normal Work Week: Minimum 24 hours per week to start.
Mon, Tues: 9-4; Wed, Thurs: 4-9
Overtime Status: Per Employment Standards Act.
Assigned hours worked above the Normal Work Week will be paid by wages.
PURPOSE and SCOPE:
To provide leadership in the development and delivery of Program Content at the Literacy Council of
South Simcoe. This position contributes to the overall success of service provision as defined by
our major funding partners and the Board of Directors
To perform other duties as become necessary to provide effective service.
1. Manage Program Development and Delivery for the Literacy Council of South Simcoe
• Ensure that LCSS adheres to MAESD guidelines in regards to programs and accountability as
detailed in the current MAESD Literacy and Basic Skills Program Agreement.
• Assist the Administrator to complete paperwork for MAESD, including but not limited to: QSAR
reports, Program Monitoring reports, Annual Business Plan, Expenditure Reports, In-year funding
• Manage in consultation with MTD all aspects of group program delivery for LCSS, including
research and recommendations to develop new group program offerings, facilitation of same and trend
analysis of potential learner population to ensure these are timely and appropriate.
• Manage group program delivery through Satellite Locations including, but not limited to, Angus
• Manage group program delivery through community partners including, but not limited to, Hope
• Participate in all aspects of learner relationships from initial contact of potential learners
with Council including but not limited to needs assessments, tutor matching in cooperation with MTD, training plan development and on-going revision, progress
• Participate in tutor relationships from initial contact of potential tutors with Council
including but not limited to, recruitment initiatives, tutor applications, tutor recognition, and
administration of tutor hours.
• Participate in the analysis of statistical information of learners on exit of program for
on-going evaluation of success of program offerings.
• Participate in the development of short and long-term strategic plans around program delivery
for the Council.
• Identify and facilitate potential partnership opportunities for program development and
• Network with other literacy organizations, locally, regionally and provincially to share
information on new developments within the field. Participate in the local Literacy Service
Providers (LSP) meetings, CABS meetings, or other professional development opportunities, with or
in the absence of the Administrator or MTD.
• Ensure confidentiality of learner and tutor volunteer files.
• Ensure adherence to the LCSS Board policies and procedures.
• Complete Tutor Certification and the requisite number of tutoring hours to qualify for Tutor
Trainer Certification. Provide instruction both on a one-to-one and small group basis in all
aspects of program offerings, including English reading and writing, Mathematics, Computer Basics
and Life Skills.
• Complete Tutor Trainer Certification and offer on-going Tutor Training annually to interested
3. EOIS CaMS
• Ensure completion of registration forms.
• Enter appropriate students into CaMS.
• Create training plans and ensure acceptance by students.
• Up-date files as needed.
• Administer Milestones and Culminating Tasks as appropriate.
• Complete exits and follow-ups as needed.
• Confirm accuracy of CaMS data entered by others.
4. Financial Responsibilities
• Operating under the direction of the Administrator participate in disbursement of funds as
directed by the annual budget for Professional Resources and Resource Materials.
• Receive Training Fees.
5. Board of Directors & Committee Support
• Provide staff support to the Executive Committee, Board of Directors, and Committee Chairs as
• Participate in the Report of LCSS monthly training activities and any matters affecting LCSS
• Attend Meetings of the Board and Committee meetings as requested.
6. Public and Media Relations
• Enhance the public profile of LCSS in accordance with LCSS 2.08 Public and Media Relations and
LCSS 2.09 Community Involvement.
• Interact effectively in a pleasant, professional manner with public, learners, volunteers,
staff, and other organizations and agencies.
• Provide Information and Referral of services in person and via telephone at the LCSS offices.
• Initiate and participate in promotional and outreach activities within the community to ensure
Program Offerings of LCSS are well known.
• Establish and maintain appropriate relationships with LCSS tutors, Board Members, affiliate
Employment Ontario service providers, other literacy organizations and community partners.
• Assist Administrator and MTD to write, research, and post information for newsletters,
Facebook, and other social media.
• Assist with the co-ordination of promotional events such as the AGM, Family Literacy Day,
Spelling Bees, Alliston Potato Festival, etc.
• Receive and respond to the public’s suggestions, problems, and complaints according to policy.
• Participate in Fundraising projects and events under the direction of the Administrator.
7. Human Resources
• Health and Safety: To take all reasonable care to ensure every precaution reasonable in the
circumstances for worker protection is taken in compliance with LCSS H&S5.01 Health & Safety Duties
• Act as liaison between the Board and tutor volunteers.
• Post-secondary degree in Education.
• Tutor Certification and Tutor Trainer Certification an asset.
• Teaching and facilitation experience.
• Exceptional written and verbal English communication skills.
• Excellent computer skills.
• Strong organizational skills and the ability to work independently in a collaborative work
• Familiarity with administering standardized assessment instruments and completing assessment
reports an asset.
• First aid an asset.
• Willingness to upgrade skills as required.